TIRE SUAS DÚVIDAS

Perguntas Frequentes

Pagamentos e Boletos

Não consigo efetuar pagamento do meu boleto, por quê?


Todos os boletos passam por um processo chamado registro, que pode levar até 48 horas após a emissão para liberação do pagamento. Caso não consiga efetuar o pagamento após este prazo, retorne o contato para a Cobrafix no 0800...




Após o pagamento, qual o prazo para minhas informações saírem do sistema?


Até 3 dias úteis.




Meu débito foi quitado, mas ainda recebo ligações de cobrança. O que devo fazer?


Caso ainda receba ligações depois do pagamento, favor encaminhe seu comprovante de pagamento do boleto ao e-mail do financeiro: financeiro@cobrafix.com.br




Após o pagamento, em qual prazo posso voltar a estudar?


Cada instituição de ensino tem seu próprio regulamento, procure a secretaria da sua unidade para maiores esclarecimentos.





Negociação

Como negociar meu débito presencialmente?


Existem duas maneiras de negociação presencialmente:
1) Postos de Atendimento: Verifique se a sua unidade possui um posto de atendimento.
2) Filial da Cobrafix: Clique aqui e encontre um posto próximo a você.




Não estou de acordo com o valor do débito cobrado. O que fazer?


Nos encaminhe sua proposta para que possamos intermediar a negociação com o Credor.




Minha dívida prescreveu, porém ainda recebo cobranças. Isso está dentro da lei?


Sim, a prescrição é para medidas coercitivas e judiciais, não para cobrança, uma vez que o débito não deixa de existir pela prescrição.




Com quanto tempo a instituição pode negativar minha dívida?


Após o primeiro dia de atraso a sua instituição já pode formalizar sua dívida.




O que é protesto dos débitos em cartório?


O protesto é um ato formal pelo qual se prova a inadimplência e o descumprimento de obrigação originada em títulos e outros documentos de dívidas.

Para saber mais sobre protestos acesse:

https://www.protesto.net.br/home.php?ac=orientadevedor




Em qual prazo a instituição de ensino pode protestar minha dívida?


Não existe prazo para protestar qualquer título. A legislação específica sobre a questão dispõe que não cabe ao cartório investigar a ocorrência de prescrição da dívida.

Para saber mais sobre protestos acesse:

https://www.protesto.net.br/home.php?ac=orientadevedor





Tópicos Gerais

What should I know about breastfeeding + COVID-19?


Breast milk provides protection against many illnesses. In a similar situation to COVID-19, the CDC recommends that a mother with flu continue breastfeeding or feeding expressed breast milk to her infant while taking precautions to avoid spreading the virus to her infant. Given low rates of transmission of respiratory viruses through breast milk, the World Health Organization states that mothers with COVID-19 can and should breastfeed. It is the best way to keep your baby as healthy as possible.




Does Simply Breastfeeding replace the class offered at the hospital?


Yes! I designed Simply Breastfeeding to be a comprehensive course and so much more. Not only will you gain all the information you need to begin, but you’ll gain the confidence and skills necessary to succeed for as long as you desire - all with less stress and more joy.




Won’t the nurses in the hospitalbe enough to help me breastfeed?


Even under the best circumstances, hospitals are rarely equipped with the appropriate resources to support breastfeeding moms, and nurses don’t have the time to stay and help. This is especially true during a pandemic. Lactation consultants are often considered non-essential right now as well, which means they may not be available either. Even under ideal conditions, nurses aren’t always trained adequately about breastfeeding and can even give incorrect advice and create unrealistic expectations that lead to breastfeeding problems in the future. If you are fortunate enough to receive adequate assistance, you’ll inevitably be discharged before many of the potential difficulties occur. That’s precisely why I created the Simply Breastfeeding Course and Community. While most parents prepare for the delivery, very few prepare at the same lengths for feeding their babies. With proper training and dozens of videos of real moms breastfeeding at your fingertips, you’ll be fully prepared to overcome any challenges you might face. Knowledge is power, mama!




Couldn't I just read a book instead?


I love books, and there are a lot of good ones about breastfeeding. I’ve probably read them all! What they lack, though, are video tutorials and demonstrations of moms breastfeeding correctly. In my three decades of experience, it’s these visuals that make all the difference in successfully equipping moms to breastfeed.




Should my spouse or partner watch Simply Breastfeeding with me?


I can’t answer this question emphatically enough: YES! When moms struggle to breastfeed their babies, their partners frequently feel helpless. By sharing this knowledge with them, they feel empowered to help. Frankly, they often have a better angle to see what is or isn’t happening. I always encourage couples to treat this course just as they treat a birthing class: It’s absolutely essential.




This all sounds exactly like what I need, but I’ve already had my baby. Am I too late?


Good news: Absolutely not! No matter where you are on your breastfeeding journey, you will find tremendous value in this course, all the other valuable content, and the community that we’ve built around it - even if your baby has already been born. Often it is the lack of knowledge about the most basic facts that will steer you off course unnecessarily.




Why should I join the Simply Breastfeeding Community?


Because you and your baby deserve every advantage when it comes to breastfeeding. It may be natural, but breastfeeding is not usually easy. You need accurate information and hard-earned wisdom to answer your very real questions - and not at the next appointment, but right now. There are also hard days and moments where - despite all your best intentions - you’re going to want to give up. You need real expert support and a group that will rally around you, to remind you how strong you are, and to support your personal breastfeeding goals.